Frequently Asked Questions
Everything you need to know about shopping with Blue Vanilla.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer express delivery options at checkout for those who need their fashion fix sooner.
What is your return policy?
We offer a 14-day return period from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend checking your measurements against our chart as sizing can vary between different styles and cuts.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking link so you can follow your parcel's journey.
Do you ship internationally?
Blue Vanilla currently ships to a wide range of international destinations. Shipping costs and delivery times are calculated at checkout based on your location.